Frequently Asked Questions


We are located on the 2nd floor of the CHI St. Elizabeth Medical Building (575 S. 70th St., Ste. 200).

The medical building is located between the parking garage and CHI St. Elizabeth Medical Center.

The second floor of the parking garage is designated for our patients. You can walk directly into our clinic if you park on the second floor of the garage.

You will be asked to electronically complete a patient information and medical history form at check-in.  In addition, please bring the following with you:

  • Your copay (if applicable);
  • Your current insurance card;
  • Any workers’ compensation or liability insurance information;
  • A referral from your primary care physician (if applicable);
  • An updated medication list; and
  • Any appropriate x-rays or scans previously done (bring in the actual scan, not just the paper report)

If you do not have insurance, you will be required to pay a deposit at every visit.  Please contact our office for details.

If you are a new patient and have not completed your intake paper using the link texted or emailed to you prior to your appointment, please arrive 20 minutes prior to your scheduled appointment time to complete the electronic paperwork.  

Your appointment allows time to address one priority problem.

The length of your visit depends on the complexity of your case as well as the complexity of others that are being seen that same day. Expect to spend one to three hours in the office on your initial visit.   Please note that your anticipated wait time may be longer than a general practitioner’s office because we are a specialty clinic.

We apologize in advance for any time you may have to wait to see our physicians.  In some cases, patients may require special attention or your physician may be called to the hospital to assess a serious injury.  We will do our best to see you as soon as possible and provide you with individual attention and care.

If you need copies of your medical records, please call our main number, 402-488-3322 and ask for our Medical Records department. If you need copies of your x-rays or MRI scans please call our main number and follow the queue to our radiology department. In accordance with state and federal law, we must have you sign the Authorization to Release Medical Information Form. This release form may also be obtained from our office.

Please call our office as soon as you have the worker’s compensation company’s name, address, your claim number, and an adjuster or contact person’s name and phone number (if applicable).

 

No, but we do require patients to update their information annually or any time there is a major change to the patient’s personal information (address change, insurance change, etc.)

If you have an orthopedic problem that requires surgery, your physician will explain your options and answer any questions or concerns you may have. Our staff will assist you in scheduling and pre-certifying your surgery.

For your convenience we accept cash, check, VISA, MasterCard, or Discover.  You can pay your bill online by accessing our Patient Portal.

Our phones are answered by our office staff from 8:30 a.m. to 5:00 p.m. Monday through Friday. If a medical emergency arises after hours please call our office. Emergency calls are directed to an answering service and messages will be transmitted to the doctor on call.

Please call our main number, 402-488-3322, and follow the queue to billing and insurance.  We will be happy to assist you in setting up a payment plan.